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Managing Clients

The Clinic page is your home base for viewing and managing the clients assigned to you. It provides an organized view of each client's profile, their enrolled courses, and more.

Viewing Your Clients​

When you open the Clinic, you'll see your clients displayed one at a time. Use the navigation controls (arrows or buttons) to move between different clients.

This "one client at a time" view helps you focus on the individual you're currently working with, making it easy to review their details and take action.

What Information Can You See?​

For each client, you have access to a wealth of information to help you support their learning:

  • Profile Information - The client's name and any other profile details.
  • Associated Carers - A list of carers (like parents or guardians) linked to this client. You can also invite new carers from here.
  • Enrolled Courses - A list of all the courses the client is enrolled in, including their progress through each one.
  • Assigned Resources - Resources you have specifically assigned to this client. These are separate from resources they might have found on their own.
  • Favourited Content - See what courses or resources the client has saved to their Favourites. This can give you insight into their interests.
  • Activity History - Depending on your access level, you may be able to see a history of the client's activity, such as lessons watched or resources downloaded.

Adding a New Client​

Depending on your organization's setup, clients may be added to your list automatically (e.g., through an NDIS enrollment) or you may be able to add them manually. If you need to add a new client and don't see an option to do so, please contact your administrator or reach out to us.